We are proud of our hard work and efforts to keep our patients happy. We conduct follow-up surveys to find out how we are doing and make sure we are keeping up to task. Surveys and feedback forms also help us develop our facility for the future. Great ideas and tips come straight from our patients. And when they talk...We listen.
Some of our patients are so happy with their experience they want to tell the world, and we are happy to oblige them.
Here is an example of just some of the feedback we have received:
“All parties involved from the admissions clerk who made sure my “no blood card” was copied and included in my admissions paperwork, the pre-op nurse who inserted my IV with the least pain as possible to the anesthesiologist who inquired about my previous discomfort during former surgeries went above and beyond the call of duty.”
“I wish all facilities of this sort were available for all outpatient services. It beats going to the hospital and the time frame from beginning to end was excellent. You do not spend all day at the surgery center.”
“All of the RNs were terrific”.
“The service was truly exceptional.”
“The entire staff I feel went “above and beyond”.
“This was my third visit to this facility, and it has been just as pleasant each time.”
“Every staff member who assisted was excellent. They all made us feel as if we were the only one there.”
“This is an excellent facility. If the situation arises for an out-patient surgery for anyone in our family, I would request your facility. Thank you.”
“All of the staff were above and beyond what I have experienced before…Thank you.”
“My procedure was minor, but your staff treated me with such care and compassion.”
“I can’t remember names, but everyone was very nice. I could not have been treated better.”
“All of the staff were very attentive to my needs. I applaud them all.”
“Maureen the pre-op nurse was very nice and explained everything she was doing. Recovery room nurses were also very nice and listened to my concerns even though I was still medicated and talking a lot. She made me very comfortable and relaxed. I felt as though I was the only patient in there because of the amount of attention I received! A wonderful place! Thank you!!!”
