Contact Us: Feedback Thank you for taking the time to tell us about your experience with the Spivey Station Surgery Center. E-mail Address: * Full Name Indicate your overall impression of Spivey Station Surgery Center based upon the services you received during your outpatient visit. Excellent Above Average Average Below Average Poor If your overall impression was not Excellent, what would it take to make it Excellent? Would you recommend the Spivey Station Surgery Center to a good friend who lives in the area, has a medical problem similar to yours and needs outpatient surgery? Yes No Not sure If No or Not Sure, why? Please Rate us on the following statements: Pre-Surgery phone call instructions were clear Excellent Above Average Average Below Average Poor Admissions person demonstrated courtesy and concern Excellent Above Average Average Below Average Poor Billing and insurance information was clear Excellent Above Average Average Below Average Poor Waiting time before being called to Pre-Op was reasonable Excellent Above Average Average Below Average Poor Pre-Op personnel demonstrated courtesy and concern Excellent Above Average Average Below Average Poor IV was administrated with minimal discomfort Excellent Above Average Average Below Average Poor Clear instructions were provided prior to surgery Excellent Above Average Average Below Average Poor Anesthesiologist demonstrated courtesy and concern Excellent Above Average Average Below Average Poor Staff provided for your physical comfort in Pre-Op area Excellent Above Average Average Below Average Poor Operating room nurses demonstrated courtesy and concern Excellent Above Average Average Below Average Poor Staff explained the preperations for the surgical procedure Excellent Above Average Average Below Average Poor Staff provided for your physical comfort Excellent Above Average Average Below Average Poor Recovery room nurses demonstrated courtesy and concern Excellent Above Average Average Below Average Poor Staff demonstrated concern for your privacy Excellent Above Average Average Below Average Poor Staff provided for your physical comfort Excellent Above Average Average Below Average Poor Staff provided sufficent recovery time prior to discharge Excellent Above Average Average Below Average Poor Staff provided clear explanation of discharge instructions Excellent Above Average Average Below Average Poor Did you observe staff members washing their hands during your care? Yes No Not sure Did you observe staff members wearing gloves during your care? Yes No Not sure Which member of our staff served you above and beyond the call of duty during your outpatient visit? If you provide names, we will make certain that they are recognized for their service to you. We welcome all comments, positive and negative. If you gave us a low grade or encountered difficulties with a staff member, we want to know what we can do to improve our services to you and others. * Required