The Spivey Station Surgery Center believes in offering unparalleled surgical experiences that are fully in tune with our patients' needs. We aim to provide a nurturing and compassionate environment where patients feel comfortable. And, with a 98 percent customer satisfaction rating...we think we are doing a pretty good job so far.
As an example of our dedication to our patients and community, we invite you to meet Delores Williams, a four-time patient at the Center. Delores first came to the Surgery Center through the Hands of Hope Clinic, a local medical resource for Henry County. "The Clinic led me to the Surgery Center at Mt. Zion," says Delores. "It is because of them that the doctors, nurses and staff at the Center have become like family to me," said Delores.
Dr. Finley performed Delores' first surgery at the Center, a knee arthroscopy with meniscectomy. Dr. Cohen performed her second surgery, a colonoscopy, and then gave her the option of having her next two surgeries at the Center or by another provider. Her response, "Without a doubt, the Surgery Center at Mt. Zion!"
We at the Surgery Center are delighted that Delores considers us a resource for her health care needs. But more than that, we are honored to be a part of her family, as she herself describes. This close bond between the Surgery Center and its patients is an example of our stellar patient service." I have never before seen or experienced a staff like the one at the Surgery Center. They are all so encouraging...always assuring me everything will be okay," said Delores. "The nurses even walked me to my car after surgery, and when I arrived home, I had messages from the nurses wanting to know if I had made it safely home."
"I think we need more places like the Surgery Center at Mt. Zion in the world," said Delores. "As my grandmother would say, the more the merrier."
As a health care facility located in the growing Southern Arc of Atlanta, we feel we have the duty and the honor to share our success with our community. We not only paticipate in, donate to and sponsor many local projects and groups out and about in the community, but also provide much needed health care services to those who might not be able to afford it through community connections such as the Hands of Hope Clinic, our no cost surgery and financial aid programs.
